1. Refund Policy
This Refund Policy applies to Manisha OTT Site / App platforms including without limitation www.manishaott.com (https://manishaott.com) and other co-related Site/s or App/s, mobile applications and other online features in respect of Manisha OTT each a “Site/s or App/s”. We have provided required information to view the packages before choosing to subscribe us. If you have any questions or reservations, please contact us at firstname.lastname@example.org prior to subscribing to our services.
We, being the service providers for contents available through our SITE or APP, where customers are expected to view packages of their choice after paying subscription as applicable. Unfortunately, all subscriptions paid to Manisha OTT for such services are non-refundable.
In case of any technical glitch at the time of online transaction / the transaction does not occur, the amount in process of transfer by default goes back to customer’s bank account, automatically through Payment Gateway.
If we receive a chargeback or payment dispute from a credit card company or bank or any other financial institutions, customer service and/or subscription will be suspended without any notice. Applicable chargeback fee will be issued to recover fees passed on to us by the credit card company or Bank or any other financial institute plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before the required services are restored. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening any sort of dispute for a valid charge from us amounts to fraud, and is never an appropriate or legal means of obtaining a refund.
PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND POLICY PRIOR TO MAKING ANY PAYMENTS.